Automatic follow-up by phone
Lead follow-up: call back within 24 hours, not next week.
Lead follow-up comes down to timing, not volume: called within 48 hours of a form, a started sign-up or a sent quote, a prospect yields 70% positive conversations. The same database called years later drops to 14%, the score of a purchased list. Our AI voice agents call your leads back as soon as they show up, at the hours when your team has gone home.
What goes cold today
Your leads are not saying no. They are waiting, and nobody calls them back.
The signal is there. The prospect follow-up waits until a human is free.
Saturday's form gets a call on Tuesday
A request lands over the weekend, a quote goes out on Thursday evening, a sign-up stops at page two. By the time someone finally has a minute to call back, the prospect has compared elsewhere or no longer remembers why they wrote.
Half of them do not know they stopped
An abandoned sign-up is not a refusal. On a sign-up recovery campaign we run, one sentence keeps coming back: "I didn't know I hadn't completed my registration". A follow-up email does not wake these people up. A call does.
Manual lead follow-up does not survive a week
Your CRM holds unanswered quotes and contacts nobody ever called back. The pile grows faster than it gets worked, and customer follow-up comes after the day's meetings and the new requests.
How the agent follows up
Customer follow-up software that actually calls, and retries until it gets through.
The signal comes in, the agent dials within 24 hours.
The signal triggers the call
A submitted form, an abandoned sign-up, an unanswered quote: the event comes from your CRM (HubSpot, Zoho and the main tools on the market) or from a simple contact file. The agent calls right away, evenings and weekends included, when your team has closed.
It reaches the person, or retries later
Up to five spaced-out attempts, within the time windows you set. It recognises voicemail and calls back later, and stops as soon as the person is reached or asks it to. On the phone it says why it is calling, answers questions and transfers to a human on the number of your choice if the prospect wants one.
It closes with a concrete next step
A recovery link sent by SMS, a slot booked in the right salesperson's calendar, a quote reconfirmed. Every call is recorded and transcribed in your workspace, with its outcome classified, so your team only picks up the warm leads.
Follow-up at scale
A rental matching platform, 90 days of sign-up recovery.
Every abandoned sign-up called back within 24 hours, with a recovery SMS as soon as the person agrees.
people called back within 24 hours of abandoning
of conversations accept the recovery link
of people called ring back on their own
per recovery link sent
Your follow-up questions
What we get asked before taking on a lead follow-up.
Factual answers, drawn from the campaigns running for our clients.
Within 48 hours, and as early as possible inside that window. The pick-up rate does not move with timing: it sits around 40% on every campaign. What moves is the conversation once the person is on the line: while it is fresh, they remember what they asked for; a week later, you are chasing a stranger. That is the whole gap between 70% and 14%.
Not when it comes fast and has a reason. The person wrote yesterday, the agent calls to finish what they started. On the sign-up recovery campaign, 15.8% of the people called rang the number back on their own, and the agent picks up 24/7. An answered call lasts 80 seconds on average: enough to say what matters, no more.
Everyone who reached out to you. Since 11 August, you no longer call a consumer who asked you for nothing. Following up with people who left their number with you, calling your customers back, waking up your own database or reaching professionals on their business line remains allowed. And since 2 August, an AI on the phone must be able to say it is one: the agent does.
You describe what it needs to obtain (a resumed sign-up, a reconfirmed quote, a meeting), an assistant writes the agent, and it is ready in 5 minutes. Every call goes out with the contact's details: what they asked for, when, about which offer. You call it to hear it before launch, and adjust whatever does not suit you.
€500 excl. VAT per month for 1,000 prospects worked, i.e. €0.50 per prospect. A worked prospect includes the five call attempts, the conversation, and the answer if the person calls back. Setup and support are included, the first month has no commitment, then six months minimum. First call possible 24 hours after we receive your list.
The one that does not wait. What we measure on our campaigns: a contact called back within 48 hours of their signal gives 70 % positive conversations, against 14 % on a cold list. How many follow-ups matters less than how fast the first one goes out.
Quotes yes, it is a common case: the agent calls back, asks where the decision stands and reports the answer. An unpaid invoice is debt collection, a separately regulated trade, and not what we do.
Up to five attempts per contact, spaced out and at different moments. And it stops as soon as the person asks.
Never lose
another prospect.
Your leads called back, followed up, and qualified by AI. Your sales team focuses on one thing: closing.