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API reference

Usage

What your organization consumed: credits (1 credit = 1 worked contact), calls and time on the line, over any period and per assistant and campaign, with the balance and the date it runs out at the recent pace.

Endpoints

The Usage object

Usage
{
  "period": {
    "from": "from",
    "to": "to",
    "granularity": "hour",
    "timezone": "Europe/Paris"
  },
  "previous_period": { "from": "from", "to": "to" },
  "totals": {
    "credits_used": 1,
    "amount_cents": 1,
    "calls": 1,
    "connected_calls": 1,
    "talk_seconds": 98,
    "credits_by_kind": {
      "reached": 1,
      "not_reached": 1,
      "inbound": 1,
      "per_minute": 1
    },
    "credits_added": 1
  },
  "previous_totals": {
    "credits_used": 1,
    "amount_cents": 1,
    "calls": 1,
    "connected_calls": 1,
    "talk_seconds": 98,
    "credits_by_kind": {
      "reached": 1,
      "not_reached": 1,
      "inbound": 1,
      "per_minute": 1
    },
    "credits_added": 1
  },
  "series": [
    {
      "credits_used": 1,
      "amount_cents": 1,
      "calls": 1,
      "connected_calls": 1,
      "talk_seconds": 98,
      "credits_by_kind": {
        "reached": 1,
        "not_reached": 1,
        "inbound": 1,
        "per_minute": 1
      },
      "start": "start"
    }
  ],
  "by_assistant": [
    {
      "assistant_id": "3f6c2a1e-8b4d-4c7a-9e2f-5d1b7a9c0e34",
      "name": "Appointment reminder",
      "credits_used": 1,
      "amount_cents": 1,
      "calls": 1,
      "connected_calls": 1,
      "talk_seconds": 98
    }
  ],
  "by_campaign": [
    {
      "campaign_id": "9b2d7e41-6c3f-4a8e-b5d0-2f7a1c9e4b63",
      "name": "Appointment reminder",
      "credits_used": 1,
      "amount_cents": 1,
      "calls": 1,
      "connected_calls": 1,
      "talk_seconds": 98
    }
  ],
  "balance": {
    "credits": 1,
    "plan": "starter",
    "plan_monthly_credits": 1,
    "next_expiry": {
      "credits": 1,
      "expires_at": "2026-11-05T09:00:00Z"
    },
    "daily_average_credits": 1,
    "depletion_date": "2026-11-02"
  }
}